Focussing on service

But the product isn’t everything. SPG has become a trusted supplier by applying our unique `Full Circle Solution' philosophy to the way we do business. Our aim is to build long-term working relationships so that you get the product you want, when you want it, at the right price and with superb service.

A Full Circle Solution is our way of ensuring that our customers are at the heart of all that we do. Whether it’s providing specialist technical advice and design expertise, arranging rapid replenishment of essential stock, ensuring efficient processing and delivery of orders or providing excellent customer service, SPG has earned the respect of the industry.

Design, Manufacture, Supply - the Full Circle vision.

SPG has earned the valued Investors in People (IiP) Award by its commitment to staff training and development. For our customers this means friendly, efficient service backed up by technical expertise and on-site support. Every member of our sales force is a trained and experienced engineer with the ability to offer advice on request. We apply a continuous improvement training policy for every member of our workforce. We improve our service by listening to our customers.

We are proud to have received numerous ‘Supply Company’ awards from major customers including VAILLANT and IDEAL BOILERS.